pop-up at the top of this screen under the address bar. Click on the bar and then click "Allow Blocked Content..."
In order to process your return, you will first need to read and understand all of our return
policies as listed on our website and on our eBay Store.
After you feel that you completely understand the policies, you can then submit the RMA
(Return Merchandise Authorization) form.
By submitting this RMA form, it is assumed that all Elevation Music company policies have been thoroughly
examined and are understood in their entirety.
Please use the menu above to navigate the Automated Return System
1. Reread return policies (ask questions by e-mail if necessary)
2. Request RMA Number by submitting the completed form below
3. Our Returns / Warranty Department will quickly verify RMA request information
4. Our Returns / Warranty Department will issue RMA Number
From the day your return product is shipped, it can take up to 7 business days for your item to be delivered to our
returns department. There are many variables that will effect the amount of time it will take to check-in and verify
your package. Depending on the type of return [Repair, Inspection, Vendor Replacement, etc.], it can take up to 2
weeks to complete the returns process. Although, returned items that need only visual inspection will be
immediately inspected.
Use this RMA form if:
 | You are returning an item that you received in error | |
| You are returning an item that has manufacturing defects | |
| You are sending an item to us for warranty repair / replace | |
| If you are not sure if you can return your item, e-mail us or submit the RMA Request Form | |
